People-centred health management platform that delivers effective, evidence-based interventions
Technology and design
Security, scalability, configurability and customisation all built-in as standard
These terms tell you the rules for using our website www.roadtohealthgroup.com and our online health apps, including REACHhealth. Together these are all referred to in these terms as our site's apps.
We recommend that you print a copy of these terms for future reference.
Our sites and apps are operated by Roadtohealth Group Ltd (" We"). We are a limited company. We are registered in England and Wales under company number 04495648 and have our registered office at 30-34 North Street, Hailsham, East Sussex, England, BN27 1DW. Our VAT number is 991267683.
To contact us, please email email@example.com, or write to us at 30-34 North Street, Hailsham, East Sussex, England, BN27 1DW.
There are other terms that may apply to you
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our sites and apps and apps, please check these terms to ensure you understand the terms that apply at that time.
You must not rely on the content on our site
The content on our sites and apps is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites and apps.
In particular, any findings, statements or recommendations about your health, and any exercise or steps you should take to improve or make changes to your health, are provided for information purposes only. We do not provide professional or medical advice through our sites and apps, and we are not qualified to provide such advice.
YOU MUST SEEK MEDICAL OR OTHER PROFESSIONAL ADVICE in the following circumstances:
You must not use our sites or apps as a replacement for taking such medical or other professional advice.
We will not be responsible for or liable for any injury, illness, harm, loss, costs or expenses you suffer or incur as result of relying on content, findings or statements on our sites or apps.
Although we make reasonable efforts to update the information on our sites and apps, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites and apps is accurate, complete or up to date.
We may make changes to our sites and apps
We may update and change our sites and apps from time to time to reflect changes to our products, users' needs and our business priorities
We may suspend or withdraw our sites and apps
Our sites and apps are made available free of charge.
We do not guarantee that our sites and apps, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our sites and apps for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
How you may use material on our sites and apps
We are the owner or the licensee of all intellectual property rights in our sites and apps, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our sites and apps for your personal use and you may draw the attention of others within your organisation to content posted on our sites and apps.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our sites and apps must always be acknowledged.
You must not use any part of the content on our sites and apps for commercial purposes without obtaining a licence to do so from us or our licensors.
We are not responsible for websites we link to or third-party content
Where our sites and apps contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
Our sites and apps may display or provide access to third party content, such as videos and guides. We are not responsible for any third-party content you view on, or access from, our site.
User-generated content is not approved by us
Our sites and apps may include information and materials uploaded by other users of the site or app, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our sites and apps do not represent our views or values.
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact us at firstname.lastname@example.org
Uploading content to our sites and apps
Whenever you make use of a feature that allows you to upload content to our sites and apps, or to make contact with other users of our sites and apps, you must comply with the content standards set out in these terms.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our sites and apps will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described below.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our sites and apps constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our sites and apps if, in our opinion, your post does not comply with the content standards set out in the content standards set out below.
You are solely responsible for securing and backing up your content.
We do not store terrorist content.
These content standards apply to any and all material which you contribute to our site ( Contribution ), and to any interactive services associated with it.
These standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole. We will determine, in our discretion, whether a Contribution breaches these content standards.
A Contribution must:
A Contribution must not:
Rights you are giving us to use material you upload
When you upload or post content to our sites and apps, you grant us a perpetual and irrevocable, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that content:
Prohibited uses of our sites and apps
You may use our sites and apps only for lawful purposes. You may not use our sites and apps:
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our sites or apps in contravention of these terms.
Not to access without authority, interfere with, damage or disrupt:
any part of our sites or apps;
any equipment or network on which our sites or apps are stored;
any software used in the provision of our sites or apps; or
any equipment or network or software owned or used by any third party.
Rules about linking to our sites and apps
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our sites and apps in any website that is not owned by you.
Our sites and apps must not be framed on any other site, nor may you create a link to any part of our sites and apps other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in these terms.
If you wish to link to or make any use of content on our sites and apps other than that set out above, please contact email@example.com.
Whether you are a consumer or a business user :
If you are a business user :
We exclude all implied conditions, warranties, representations or other terms that may apply to our sites and apps or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our sites and apps; or
use of or reliance on any content displayed on our sites and apps.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are a consumer user :
In particular, we will use your personal information to provide you with feedback and suggestions on how to improve your lifestyle. We will also contact you about your progress with any tasks or challenges in our apps.
If you are using our site or app as part of a scheme with your employer, then for some apps (including our REACHhealth app) we will collate anonymised data and provide it to your employer or the organisation that provided the app to you in a monthly report.
When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate.
If you commit a breach of these terms when using ours sites or apps, this may result in our taking all or any of the following actions:
We exclude our liability for all action we may take in response to breaches of these terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our sites and apps will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our sites and apps. You should use your own virus protection software.
You must not misuse our sites and apps by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites and apps, the server on which our sites and apps is stored or any server, computer or database connected to our sites and apps. You must not attack our sites and apps via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites and apps will cease immediately.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
This is particularly important, because your account will contain personal information about you and your health status.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
Which country's laws apply to any disputes?
We may transfer this Agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.